Legal notice
The mandatory provider details for this shop: address, registration, VAT, contact and dispute resolution.
Provider
FS Trading & Home Office Supply
Assinklanden 391
7542 BJ Enschede
Overijssel
Netherlands
Freddy's Store is the trading name under which FS Trading & Home Office Supply operates this online shop.
A Dutch company delivering to Germany
This shop is aimed at customers in Germany but is run by a company established and registered in the Netherlands. That is why you see a Dutch address and a number from the Dutch chamber of commerce (Kamer van Koophandel, KvK) rather than a German commercial register number. This is permitted within the European single market.
It does not change your rights as a consumer. Because we deliberately direct our offer at Germany, the mandatory consumer protection rules of your country of residence continue to apply (Article 6 of the Rome I Regulation). The details are in our terms and conditions and on the right of withdrawal page.
Company registration
Register: commercial register of the Kamer van Koophandel, Netherlands
KvK number: 96540591
VAT
VAT identification number: [to be added]
The VAT identification number under Article 214 of Directive 2006/112/EC will be added here as soon as it is available.
Authorised representative
Authorised representative: [to be added]
The authorised representative named above, at the address given above, is responsible for the content of this shop.
Contact
Email: info@freddys-store.com
We normally answer enquiries within one working day. Support hours and the other ways to reach us are on the contact page.
Online dispute resolution
The European Commission provided an online dispute resolution (ODR) platform at https://ec.europa.eu/consumers/odr. That platform ceased operating on 20 July 2025. Please send complaints to us directly instead: info@freddys-store.com. We try to settle every complaint without formal proceedings.
Consumer arbitration
We are neither willing nor obliged to take part in dispute resolution proceedings before a consumer arbitration body.
Liability for content and links
We compile the content of this shop with care but cannot guarantee that it is accurate and complete. The operators of external sites we link to are responsible for their content; no infringements were apparent when the links were added. We remove any link as soon as we become aware of an infringement.
Copyright
The text, images and design of this shop are protected by copyright. Third-party product names and trade marks belong to their respective owners and are used solely to describe the goods on offer.